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See how Jira and Innovalog's workflow automation can help
Oct
02

Improve handling of SPAM for Jira Service Desk (JSD) Agents

Improve handling of SPAM in Jira

If you set up a Jira Service Desk email address, when a customer submits a support request by email, it is captured and becomes a new ticket (issue). These are added to your queues so that your team can focus on all your customer requests in one place. Sometimes, however, issues might not be relevant and you and you might consider it SPAM. 

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Oct
01

How to view Issue Transitions in Jira Cloud

See Issue Transitions in Jira Cloud

In the past, the issue view in Jira Cloud has displayed a transition tab, the feature some have come to rely on for activity information essential to their business processes. For example, managers and auditors could have a clear understanding of what actions have been taken on issues, that the right people work on or approve them, and that the processes always follow the appropriate workflow.

Since then, on the new issue view this tab is no longer available and only older Jira Cloud instances still show this option. However...

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Sep
30

The difference between the legacy Transitions tab and JMWE’s (and how to disable one)

Jira Issue Transition History Tab

JMWE's new Transitions tab option gives users a precise view of transitions and if you are using this app, it is enabled by default. However, some older Jira Cloud instances might show a second "old view" Transitions tab. This is a legacy tab originally provided by Jira Suite Utilities (JSU).

To avoid confusing your users with two similar options, you might want to disable one of the tabs. But which one should you keep?

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Aug
09

We are looking for Java and Full Stack Software Engineers

join-us-blog

Hello software gurus!

We are expanding our development team and are now looking to fill these positions: Java Software Engineer and Full Stack Software Engineer. 

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Jul
31

ScriptRunner vs JMWE: Choose the best app for your needs

jmwe-vs-scriptrunner
ScriptRunner for Jira and Jira Misc Workflow Extensions are the two top-selling apps in Admin tools and Workflow categories for Jira Server and Data Center, with 23K+ and 16K+ installations respectively (as of July 2019). 

Adaptavist's ScriptRunner provides sophisticated scripting options for many admin functions, while JMWE lets you quickly and easily configure and extend workflows - and only workflows. Many Jira Admins actually use both JMWE and ScriptRunner, but they use them for different things. 

Here, we outline the main differences between JMWE and ScriptRunner to help you decide when to use one app versus the other. 

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Jul
01

Atlassian Solution Partners help our customers do more with Jira

featured-partners-blog
Today we're excited to reveal that we have made our featured partner directory available on our website. You can now tap into our trusted ecosystem of partners - Atlassian Solutions Partners that have a proven record providing services based on Jira and Innovalog's products. These partners can help you build best-in-class Jira productivity solutions powered by Jira Misc Workflow Extensions (JMWE) and Jira Misc Custom Fields (JMCF).
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May
15

Tell us what you've built in Jira and win a NINTENDO SWITCH​ [this contest is now closed]

The Jira workflow contest is on!

We know you have ideas on how to make your Jira workflows better, and we hope Jira Misc Workflow Extensions (JMWE) and Jira Misc Custom Fields (JMCF) help you do that.  Take a few minutes [updated 6/17/2019 raffle closed] share how you use JMWE or JMCF and we'll share it with the world (we will respect anonymity if you prefer). Not sure how it would look? Just take a look at these real-life use cases already shared by other Jira superstars.

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Apr
04

Will you be at Atlassian Summit this year? Stop by and say hello.

Will you be at Atlassian Summit this year?

Join us in Las Vegas and see what's new with our products, get a one-on-one meeting with our CEO, and share your Jira experiences and feedback.

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Feb
12

About Jira Misc Custom Fields (JMCF)

  Viewing time under 60 seconds | for Jira Misc Custom Fields

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Jan
23

Make work flow with Innovalog. For Jira.

Viewing time under 60 seconds | Learn more about us

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Jan
19

Say Hello to Innovalog’s JMCF 2.0 for Jira Server!

Introducing Jira Misc Custom Fields 2.0

We are super-thrilled to announce the release of Jira Misc Custom Fields (JMCF) 2.0 for Jira Server. Over the past eighteen months, we've seen an increase of feature requests for our free JMCF app. With this commercial release, we tried to implement as many requested features as possible. This highly popular app has been truly transformed and we hope that it helps customers improve their day-to-day Jira processes.

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Jan
05

Innovalog proudly sponsors the Atlassian Summit 2019

Innovalog at the Atlassian Summit 2019

Going to the Atlassian Summit 2019? Come meet with the Innovalog team to see what's new with our products, to get a one-on-one meeting with our CEO, and to share your Jira experiences and feedback.

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Oct
05

Innovalog is Atlassian Platinum Top Vendor

Innovalog is Atlassian Platinum Top Vendor

Recently, the Atlassian team has announced their new Top Vendor Program for the Marketplace Vendors. There is a total of three levels in the Top Vendor Program, which has replaced the previous Atlassian Verified program, with the two top distinct levels, Platinum and Gold, which are awarded based on annual sales. We at Innovalog are extremely excited to be recognized as one of 14 Platinum Top Vendors for 2018-2019.

We carry this recognition with pride and promise to uphold and surpass the required standards for support and quality of our products and for millions of users that run their processes powered by our workflow and productivity apps.

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Oct
01

Supporting Jira at Scale: Simplicity is Key

Supporting Jira at Scale

Several months ago, Shana Rusonis @Atlassian has published this great post and an infographic about the popularity of Jira, and shared some of the usage stats (PDF) from Jira's largest customers.

Here are some of the findings:

  • Jira has sustained over 100,000 end users for one of Jira customers;
  • It can support over 5,000,000 issues in a single instance, while the average number of issues for large customers is 1,400,000;
  • On average, 400 workflows (and 900 custom fields) are used by Jira's largest customers.
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