​If you are contemplating attending Atlassian Summit 2020, consider this: you will spend a few knowledge-packed days amongst the most expert professionals, all available to you to ask questions, gather ideas, and explore future opportunities. Those professionals not only include the 'Atlassians' themselves, but also many super-knowledgeable consultants and trainers, such as our friend Rachel Wright. She is an entrepreneur, Certified JIRA Administrator, and author of the JIRA Strategy Admin Workbook.

Recently, Rachel published an article on how to convince your boss to send you to the event - get a few good ideas here.

Innovalog again is a proud sponsor of this mega event and we hope to see you in Las Vegas.

If you set up a Jira Service Desk email address, when a customer submits a support request by email, it is captured and becomes a new ticket (issue). These are added to your queues so that your team can focus on all your customer requests in one place. Sometimes, however, issues might not be relevant and you and you might consider it SPAM. 

In the past, the issue view in Jira Cloud has displayed a transition tab, the feature some have come to rely on for activity information essential to their business processes. For example, managers and auditors could have a clear understanding of what actions have been taken on issues, that the right people work on or approve them, and that the processes always follow the appropriate workflow.

Since then, on the new issue view this tab is no longer available and only older Jira Cloud instances still show this option. However...

JMWE's new Transitions tab option gives users a precise view of transitions and if you are using this app, it is enabled by default. However, some older Jira Cloud instances might show a second "old view" Transitions tab. This is a legacy tab originally provided by Jira Suite Utilities (JSU).

To avoid confusing your users with two similar options, you might want to disable one of the tabs. But which one should you keep?

Hello software gurus!

We are expanding our development team and are now looking to fill these positions: Java Software Engineer and Full Stack Software Engineer. 

We know you have ideas on how to make your Jira workflows better, and we hope Jira Misc Workflow Extensions (JMWE) and Jira Misc Custom Fields (JMCF) help you do that.  Take a few minutes [updated 6/17/2019 - raffle closed] share how you use JMWE or JMCF and we'll share it with the world (we will respect anonymity if you prefer). Not sure how it would look? Just take a look at these real-life use cases already shared by other Jira superstars.

Join us in Las Vegas and see what's new with our products, get a one-on-one meeting with our CEO, and share your Jira experiences and feedback.

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We are super-thrilled to announce the release of Jira Misc Custom Fields (JMCF) 2.0 for Jira Server. Over the past eighteen months, we've seen an increase of feature requests for our free JMCF app. With this commercial release, we tried to implement as many requested features as possible. This highly popular app has been truly transformed and we hope that it helps customers improve their day-to-day Jira processes.

Going to the Atlassian Summit 2019? Come meet with the Innovalog team to see what's new with our products, to get a one-on-one meeting with our CEO, and to share your Jira experiences and feedback.

Recently, the Atlassian team has announced their new Top Vendor Program for the Marketplace Vendors. There is a total of three levels in the Top Vendor Program, which has replaced the previous Atlassian Verified program, with the two top distinct levels, Platinum and Gold, which are awarded based on annual sales. We at Innovalog are extremely excited to be recognized as one of 14 Platinum Top Vendors for 2018-2019.

We carry this recognition with pride and promise to uphold and surpass the required standards for support and quality of our products and for millions of users that run their processes powered by our workflow and productivity apps.

Several months ago, Shana Rusonis @Atlassian has published this great post and an infographic about the popularity of Jira, and shared some of the usage stats (PDF) from Jira's largest customers.

Here are some of the findings:

• Jira has sustained over 100,000 end users for one of Jira customers;
• It can support over 5,000,000 issues in a single instance, while the average number of issues for large customers is 1,400,000;
• On average, 400 workflows (and 900 custom fields) are used by Jira's largest customers.