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How to view Issue Transitions in Jira Cloud
In the past, the issue view in Jira Cloud has displayed a transition tab, the feature some have come to rely on for activity information essential to their business processes. For example, managers and auditors could have a clear understanding of what actions have been taken on issues, that the right people work on or approve them, and that the processes always follow the appropriate workflow.
Since then, on the new issue view this tab is no longer available and only older Jira Cloud instances still show this option. However...
Jira Misc Workflow Extensions (JMWE) for Jira Cloud now includes the Transitions history tab in the Activity section on the Issue View screen. It lets you easily see all issue status transitions, when and by whom they were triggered, all in one list. You can also see Time in status for each transition so that users can easily evaluate status changes of an issue.
[This feature is now also available in Jira Server and Data Center]
It can be found by navigating to the issue details screen in the section called "Transitions".
The transition history tab shows all issue transition history, including older transitions that took place before the tab became available.
The JMWE Transition tab lets users view the following information for each transition:
- Transition statuses. It lists To and From statuses of transitions in chronological order. (Note, since auto-transitions don't change the issue status, JMWE does not show them).
- When the transition was triggered (with timestamp). You can hover over the date to see the full timestamp value, which is especially useful for relative date/time values.
- Author of the transition
- Time in Status: How long the issue spent in the original "from" status (left of the arrow) before being transitioned.
The JMWE Transitions tab is enabled by default, but you can also turn it off to remove it from user views. If you choose to hide the JMWE's Transition tab, uncheck the option on the configuration page of the JMWE app.
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