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How to skip validation when cloning an issue

How to skip validation when cloning an issue

 This solution was provided by Joy Melendez. It has earned a $100 donation to FIRST

Troubleshooting challenge:

A JMWE validator is being used during the issue creation step. It validates that the issue has a certain linktype associated with it. The validator works properly when issues are being created. However, it doesn't work when a user clones an issue in Jira UI - even if the 'clone links' option is selected. 

Business need:

The need for validating a workflow transition might vary depending on whether you are creating a new issue or cloning one. The good news is that you can easily skip the validation when cloning an issue. Just follow the easy steps below.

Solution:

When using the JMWE Related Issue(s) Validator, you can add a conditional validation that allows you to control when the validation occurs. In this scenario, we want to skip the validation when an issue is being cloned.

  • Navigate to the Main Menu Bar > Administration Cog, and select Issues.
  • In Administration > Issues, select Workflows in the sidebar.
  • In the Workflow screen, find your workflow and click on the Edit link in the Actions column.
  • In the Diagram view, click on the Create transition and then click on the Validators link available to the right.
  • Find the validator that you would like to skip during the cloning process, and click the Edit icon next to it.
  • Scroll down to the Validator scope section of the page and select the Conditional validation option.
  • In the Condition bar, add the code below, which identifies that a new issue is being created when the issue key is null and an issue is being cloned when the issue key is not null.
  • Click the Update button to save the validator changes.
  • Click the Publish button to save the workflow changes.
  • As a result, the next time you clone the issue, the validation will be skipped.
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Monday, 17 May 2021

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